Patient Support

At Abercrombie, we take great pride in the quality of our images and interpretations. To ensure that each exam meets our standards for the most precise and clear images, we utilize optimal imaging guidelines. Our commitment to each patient and referring physician is also shown in

the additional services offered as outlined below.

Abercrombie serves Knoxville and the surrounding area with our convenient location at 1112 Weisgarber Road in West Knoxville.

 

Free parking is available.

ACCESSIBILITY

One phone number, (865) 584-3444 serves our outpatient office.

We also offer a toll-free scheduling number. 800-422-6007.

 

Our office is open from 8:00 a.m.-5:00 p.m., Monday-Friday.

CENTRALIZED SCHEDULING

Our office is open from 7:30 a.m.-5:00 p.m., Monday-Friday.

OFFICE HOURS

In order to complete preregistration, locate previous film, explain preparations for certain exams and obtain insurance information, an Abercrombie service coordinator contacts each patient prior to an exam. As a service to our patients, we also file all insurance claims and precertify all necessary exams.

PREREGISTRATION

We deliver our radiology reports to referring physicians' offices within

24 hours of the exam. Abnormal reports are called by our office staff as soon as possible.

24-HOUR REPORTS

Our radiologists are readily available for consultation with your physician. The clinical physician may call for a verbal report or to discuss a case at 865-588-1397.

REFERRING PHYSICIAN CONSULTATIONS

At Abercrombie, we strive for 100% patient satisfaction. In order to identify any areas that need improvement, we conduct random patient surveys and routinely audit our coding system.

CONTINUED QUALITY IMPROVEMENT

We are extremely committed to this community and have been since we opened our doors in 1925. Following are just a few of the activities and services to which our physicians and staff members have volunteered

their time:

 

• Interfaith Health Clinic

• BSafe Program through the Knox County Health Department screenings

• Helen Ross McNabb Center

• Jefferson Memorial Golf Tournament

• Peyton Manning Golf Tournament

• Arthritis Foundation Golf Tournament

• Susan G. Komen Race for the Cure

• O'Conner Senior Center health

• 21st Century Aging Coalition

• American Cancer Society Cancer Survivors Day

COMMUNITY INVOLVEMENT

CENTRAL SCHEDULING:   865.584.3444   •   800.422.6007    |    Same Day Appointments Available

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